In the face of a fast changing and increasingly more complex world, many argue that creativity and innovation are crucial 21st century skills. Design thinking is capability that is gaining rapid adoption not only in Canada, but globally. This highly structured yet agile process not only enables creativity and innovation, but also a competitive differentiator that cannot be easily outsourced. It can be applied to develop new training programs, or to change the way training is delivered, or introduced as a simple process to embed a culture of experimentation, creativity and learning in an organization. Training departments can offer it as a highly effective experience-based learning module for leaders at all levels in the organization.
For the HRMA Roundtable presentation, Human Resources professionals were given resources to
- Explain design thinking and the benefits of design thinking to others
- Reflect on the role of the training professional and how design thinking can be used to reinvent training and development and also create new programs in innovation in organizations
- Use a simple design thinking tool – empathy mapping
- Learn about a recent case study in BC where design thinking was applied to create a next generation Whole Person Leadership Development Program
- Some lessons learnt on how to introduce design thinking into your own organization and clients
Watch the interview below with BC Human Resources Management Assocation about Design Thinking and Adult Learning.